Customer Service Clerk
On-sitePort, Oklahoma, United States
Port, Oklahoma, United StatesOn-sitePart TimeMedium
Part TimeMedium
Job Summary
Provide superior service to customers and employees while performing administrative, customer service, and general housekeeping functions to ensure the front end of the store is well maintained, safe, and running efficiently. Operate department equipment including scanners, cash registers, and basic office tools while performing accurate computer entries and handling weights, measures, and scales. Maintain positive communication and customer relations skills, adhere to company policies and safety requirements, and demonstrate flexibility to work varied shifts, holidays, and weekends as needed.
Required Qualifications
- Possess and maintain positive communication and customer relation's skills.
- Embrace and live our Company Mission Statement.
- Display and maintain our SOUP commitment- Sense Of Urgency Please.
- Be a team player and be flexible, versatile, supportive, positive, do one's fair share and not display it's a not my job mentality.
- Meet and maintain position availability, attendance and punctuality expectations.
- Able to work efficiently/effectively in a fast paced multi-changing work environment and embrace change.
- Good hygiene, wearing appropriate company apparel, name tag, hair nets where designated, and a smile is required.
- Meet position productivity, accuracy, and quality, dependability and physical requirements.
- Abide by company and department policies, practices and procedures.
- Understand that one's work schedule continues to be based upon store needs, the season, and includes working holidays, weekends, and varied work schedules and/or shifts, as warranted.
- Previous experience working as customer service in a retail/grocery environment.
- Prior experience working as a Front End Associate for Fox Brothers Piggly Wiggly is most desirable.
- Able to perform department operations, practices and procedures within a retail/grocery environment.
- Be self-directed, results oriented, project a positive business image and lead by example.
- Good attention to detail and follow through skills.
- Good customer relations' skills.
- Meet department productivity, policy, standard operating procedures, quality and safety requirements.
- Proficient skills in operation of scanners, cash registers, calculator and basic office equipment such as a fax, copier, etc.
- Must be 18 years of age to operate certain department equipment.
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