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Roche BrosPosted 22 months ago

Customer Service- Cashier

$31,200–$37,232 year

On-siteNeedham, Massachusetts, United States

Part TimeLarge

Job Summary

Process customer transactions accurately at the checkout lane while greeting, assisting, and thanking every customer in a prompt, courteous manner. Record items at correct prices, verify identification for alcohol purchases, and follow strict cash handling procedures to maintain acceptable over/short records. Participate in bagging orders, checking registers for missed items, and controlling shrink through accurate ringing and theft awareness. Notify managers of customer inquiries, price errors, UPC issues, or security concerns, and ensure work areas remain clean and hazard-free. Return carts and baskets, assist in training new associates, and adapt to scheduled roles including Service Clerk or Self-Checkout Assistant as needed.

Required Qualifications

  • Must be passionate about people and committed to customer service excellence
  • Must be able to work as a team member and interact positively with customers
  • Must possess a high standard of integrity and reliability
  • Successful completion of e-learnings and department training programs
  • Must be able to read, write, speak, and understand English
  • Must be able to work a schedule based on the business needs of the store location
  • Authorized to work within the U.S.

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