Customer Service- Cashier
$31,200–$37,232 year
On-siteWest Roxbury, Massachusetts, United States
Job Summary
Process customer transactions efficiently and accurately at the checkout lane, greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner. Record items at correct prices, verify identification for alcohol purchases, and follow cash handling procedures to maintain acceptable over/short records. Participate in bagging orders, check registers for product completeness, and control shrink through accurate ringing and loss prevention awareness. Notify management of customer inquiries, complaints, pricing errors, security issues, or unusual situations. Maintain a clean, orderly work area free of safety hazards and adhere to sanitation standards. Assist in training new associates and perform duties as a Service Clerk, Self-Checkout Assistant, or Head Cashier based on business needs.
Required Qualifications
- Must be passionate about people and committed to customer service excellence
- Must be able to work as a team member and interact positively with customers
- Must possess a high standard of integrity and reliability
- Successful completion of e-learnings and department training programs
- Must be able to read, write, speak, and understand English
- Must be able to work a schedule based on the business needs of the store location
- Authorized to work within the U.S.
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