Customer Service- Cash Office Clerk
$32,032–$41,808 year
On-siteActon, Massachusetts, United States
Job Summary
Greet, assist, and resolve customer complaints at the courtesy booth while accurately handling cash, processing refunds, and selling gift cards, cigarettes, and stamps. Maintain precise cash handling procedures by preparing bank deposits, verifying change orders, and balancing registers. Ensure prompt service and company standards of cleanliness, safety, and sanitation are met throughout the shift. Notify management of potential shrink or discrepancies and submit accurate documentation to the accounting department. Relieve cashiers for breaks and assist on the front end as needed. This role requires strong communication skills, integrity, and the ability to work a flexible schedule based on store needs.
Required Qualifications
- Must be passionate about people and committed to customer service excellence
- Must be able to work as a team member and interact positively with customers
- Must possess a high standard of integrity and reliability
- Successful completion of all e-learnings and department trainings
- Must be able to read, write, speak, and understand English, with the ability to follow instructions
- Ability to work a schedule based on the business needs of the store location
- Ability to use company computer programs and applications pertinent to cash office operations
- Authorized to work within the U.S.
- Must meet federal, state and local age regulations in regards to the sale of alcohol and tobacco
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.