Customer Service- Cash Office Clerk
$32,032–$41,808 year
On-siteEaston, Massachusetts, United States
Easton, Massachusetts, United StatesOn-sitePart Time$32,032–$41,808 yearLarge
Part TimeLarge
Job Summary
Answer customer questions, resolve complaints, and assist patrons at the courtesy booth while accurately handling cash, processing refunds, and managing sales of gift cards, cigarettes, and stamps. Balance registers, verify bank deposits, and maintain strict cash handling procedures to prevent losses. Communicate potential shrink or price discrepancies to management and submit accurate documentation to the accounting department. Ensure company standards for cleanliness, safety, and sanitation are met throughout the shift. Relieve cashiers for breaks and assist on the front end as necessary.
Required Qualifications
- Must be passionate about people and committed to customer service excellence
- Must be able to work as a team member and interact positively with customers
- Must possess a high standard of integrity and reliability
- Successful completion of all e-learnings and department trainings
- Must be able to read, write, speak, and understand English, with the ability to follow instructions
- Ability to work a schedule based on the business needs of the store location
- Ability to use company computer programs and applications pertinent to cash office operations
- Authorized to work within the U.S.
- Must meet federal, state and local age regulations in regards to the sale of alcohol and tobacco
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