Customer Service Attendant - Coral Gables South Market
On-siteCoral Gables, Florida, United States
Job Summary
Greet incoming customers, answer phone calls, and resolve complaints while providing information on drinks, menu, bakery, and catering. Receive payments via cash, check, credit cards, vouchers, or automatic debits; issue refunds, voids, or credits with manager approval. Count cash drawers at shift start, reconcile sales totals, and operate point-of-sale systems. Prepare and serve customized hot and cold beverages, take food and beverage orders, deliver items to customers, and clear tables. Maintain clean checkout areas, restock stations, and perform general cleaning duties including table setup, dish removal, and trash disposal. Ensure food is prepared correctly and returned to the kitchen if incorrect. Complete required restaurant training and be available for early mornings, evenings, weekends, and holidays.
Required Qualifications
- Excellent interpersonal and customer service skills
- Well-organized with ability to take and place food and beverage orders accurately
- Ability to follow all safe food handling procedures and sanitation practices
- Ability to operate point-of-sale systems
- Must successfully complete restaurants training course
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds
- Must be available to work early mornings, evenings, weekends, and holidays
Desired Qualifications
- Previous experience as a server preferred
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