Customer Service Associate | On-site | BGC, Taguig
On-site · Taguig, Metro Manila, Philippines
Taguig, Metro Manila, PhilippinesOn-siteFull TimeEntry LevelNot SpecifiedUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Job Summary
Customer Service Associate on-site in Taguig (BGC) at Peak Support. Deliver high-quality customer experiences across multiple channels (voice, chat, email) in a fast-paced, onsite environment. Requires strong communication skills, MS Excel proficiency, problem-solving abilities, and willingness to participate in training and weekend/holiday shifts.
Required Qualifications
- Proven in delivering excellent customer service within the BPO industry
- Strong oral and written communication skills
- Experienced in providing support across multiple channels (voice, chat, email)
- Quality-driven with keen attention to detail and commitment to delivering the best customer experience
- Comfortable working in a fast-paced, onsite environment
- Knowledgeable in Microsoft Office applications (with at least average MS Excel skills)
- Strong problem-solving, critical thinking, and information delivery
- Organized, reliable, and able to work with minimal supervision
- Willing to complete required training and continuously improve performance
- Open to working shifting schedules, weekends, and holidays onsite
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