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Customer Service Associate III

On-site · Pune, Maharashtra, India

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

Customer Service Associate III at Allstate focuses on reviewing property claims tasks from vendor-provided images and documentation, accurately identifying and updating data fields in systems, and creating pre-filled templates for downstream teams. The role requires understanding of home exterior/interior materials, delivering high data accuracy to support straight-through processing, and the ability to request additional information when data is insufficient. Education notes include a Bachelorb4s degree or equivalent experience, with 0-18 months of experience; candidates should possess consumer protection and data-management skills and be capable of effective stakeholder relationships. Location is Pune, India, with in-office work and no relocation listed.

Required Qualifications

  • Bachelorb4s degree or equivalent experience
  • 0-18 months experience
  • Ability to review virtual images and documentation and accurately identify data fields
  • Strong data accuracy and attention to detail
  • Experience with data entry into systems and tools
  • Knowledge of home structures and materials is a plus
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Allstate

Customer Service Associate III

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