Customer Service Associate II
On-siteWilkes-Barre, Pennsylvania, United States
Wilkes-Barre, Pennsylvania, United StatesOn-sitePart TimeMid LevelHigh School Or EquivalentEnterprise
Part TimeMid LevelHigh School Or EquivalentEnterprise
Job Summary
Provide customer service in a retail store, assist with daily operations from merchandising to supporting customers, cross-train to support cash register and front-end duties, maintain a clean, welcoming environment, and handle various duties including merchandise receiving, stocking, cleaning, and safeguarding cash and store assets.
Required Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents
- Must be able to lift between 30 and 50 lbs from floor to above shoulder height
- Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills
- Strong organizational and communication skills
- Strong problem-solving and decision-making skills
- High level of integrity
- Proficiency in basic math for cash accounting
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