Customer Service Associate II
On-siteDes Plaines, Illinois, United States
Job Summary
Customer Service Associate II in a retail environment responsible for assisting with daily store operations from merchandising to supporting customers. Cross-trained to support the cash register and switch to front-end duties as needed. Duties include receiving merchandise, unloading trucks, processing freight, merchandising and stocking, maintaining store cleanliness including bathrooms, ensuring a safe and respectful environment, handling sales transactions at the cash register, and safeguarding company assets. Requires high school diploma or equivalent preferred and prior customer service experience in relevant settings; ability to lift 30-50 lbs and perform physical tasks; strong customer service, organizational, and communication skills; basic math proficiency; equal opportunity employer.
Required Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
- Ability to follow instructions and interpret operational documents
- Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling
- Excellent customer service and relationship management skills
- Strong organizational and communication skills
- Strong problem-solving and decision-making skills
- High level of integrity
- Proficiency in basic math for cash accounting
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.