Customer Service Associate I
On-site · Lancaster, Pennsylvania, United States
Job Summary
Join our team as a Customer Service Associate I to deliver exceptional shopping experiences. Responsibilities include assisting customers with inquiries, managing sales transactions, maintaining cash security, restocking merchandise, unloading trucks, and ensuring store cleanliness. This role requires a high school diploma or equivalent, ability to lift between 30 and 50 lbs, and excellent customer service skills. Preferred qualifications include prior customer service experience. Enjoy a variety of rewards including medical, dental, and vision insurance.
Required Qualifications
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height
- Excellent customer service and relationship management skills are required
Desired Qualifications
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Additional Requirements
- In accordance with local laws in specified states, minors are eligible to be considered for employment in certain roles.
- Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
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