Customer Service Associate I
On-siteCuba, New Mexico, United States
Job Summary
Customer Service Associate I provides a positive shopping experience by assisting customers with questions and recommendations, managing sales transactions at the cash register, maintaining store security and cleanliness, stocking merchandise, unloading and stocking inventory, and fostering a friendly, professional environment. Responsibilities include assisting customers, handling cash transactions, keeping shelves stocked and organized, stocking and replenishing inventory, cleaning duties (bathrooms, floors, trash removal), and executing other duties as assigned to support store operations. Required skills include strong customer service, communication, organization, and problem-solving abilities, with the ability to lift 30-50 lbs and meet physical requirements of a retail role. The role supports equal opportunity employment and compliance with applicable laws.
Required Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience in retail/hospitality/grocery/drug store environment highly preferred
- Ability to follow instructions and interpret operational documents
- Must be able to lift 30-50 lbs and handle physical tasks (standing, walking, bending)
- Excellent customer service and relationship management skills
- Strong organizational and communication skills
- Strong problem-solving and decision-making skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.