Customer Service Associate
On-site · Grand Rapids, Michigan, United States
Job Summary
Customer Service Associate at PGA TOUR Superstore to engage customers in the Cashier Area and Club Desk, process returns, exchanges, gift cards, and promotions, handle payments securely, answer product questions, promote offerings, and maintain a clean, professional Front-End. Responsibilities include assisting with merchandise presence, staying up to date on promotions, providing store information to customers, and collaborating with the Sales and Service Manager to deliver world-class service and drive sales. Qualifications emphasize strong communication, basic computer skills, organizational ability, and flexible availability for nights, weekends, and holidays. The role is located in Grand Rapids, MI, and requires high school education or equivalent. PGA TOUR Superstore is an Equal Opportunity Employer.
Required Qualifications
- High School Diploma or equivalent
- Retail sales or customer service experience preferred
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