Customer Service Associate
On-site · Southlake, Texas, United States
Job Summary
Customer Service Associate at PGA TOUR Superstore responsible for engaging customers in the Cashier Area and Club Desk, processing returns, exchanges, gift cards, and promotions, and delivering world-class front-end service. Key duties include handling payments securely, providing product information, maintaining a clean and organized front-end, assisting with merchandising and promotions, directing customers to store areas or staff, and contributing to a best-in-class customer experience. Requires strong communication, basic computer skills (MS Office), ability to stand for extended periods, and flexible scheduling including nights, weekends, and holidays. Education requirement: High School Diploma or equivalent. Entry-level role focused on customer-service excellence and retail operations.
Required Qualifications
- High School Diploma or equivalent
- Retail sales or customer service experience preferred
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