Customer Service Associate
On-siteMiami, Florida, United States
Miami, Florida, United StatesOn-sitePart TimeEntry LevelHigh School Or EquivalentLarge
Part TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Greet, assist, and thank customers promptly while resolving concerns or escalating issues to management within company guidelines. Coordinate daily cash and accounting functions, manage ACM lanes, and ensure self-checkout reports are printed and cash maintenance is performed. Troubleshoot front-end equipment, stock products, and maintain a clean work area free from safety hazards. Perform cashier, pricing, and merchandise return duties as assigned, ensuring strict confidentiality and reporting any theft or policy violations. Complete service training within sixty days of start date.
Required Qualifications
- 18 years of age
- High school diploma or equivalency
- Ability to read, write and speak English proficiently
- Ability to understand and follow English instructions
- Authorization to work in the United States or the ability to obtain the same
- Successful completion of pre-employment drug testing and background check
- Must complete service training within sixty (60) days of position start date
Desired Qualifications
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact
- Possess a proficient working knowledge of office, front end systems and equipment
- Possess proficient computer skills
- Possess demonstrated skills in the ability to perform and deliver customer service expectations
- Demonstrate good organizational skills
- High standard of integrity and reliability
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.