Customer Service Associate
$29,120,000–$35,360,000 year
On-siteHialeah, Florida, United States
Hialeah, Florida, United StatesOn-sitePart Time$29,120,000–$35,360,000 yearEntry LevelHigh School Or EquivalentLarge
Part TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Greet, assist, and thank customers in a prompt, courteous manner while resolving concerns or escalating issues to management. Coordinate daily store cash and accounting functions, manage ACM lanes, and perform cashier duties as necessary. Troubleshoot front end equipment problems, stock products to eliminate waste, and maintain a clean work area free from safety hazards. Report faulty equipment, theft, shoplifting, or policy violations to management immediately. Maintain confidentiality and exhibit professional telephone etiquette. Complete service training within sixty days of start date.
Required Qualifications
- 18 years of age
- High school diploma or equivalency
- Ability to read, write and speak English proficiently
- Ability to understand and follow English instructions
- Authorization to work in the United States or the ability to obtain the same
- Successful completion of pre-employment drug testing and background check
- Must complete service training within sixty (60) days of position start date
Desired Qualifications
- Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact
- Possess a proficient working knowledge of office, front end systems and equipment
- Possess proficient computer skills
- Possess demonstrated skills in the ability to perform and deliver customer service expectations
- Demonstrate good organizational skills
- High standard of integrity and reliability
Additional Requirements
- Must complete service training within sixty (60) days of position start date.
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