Customer Service Associate
On-siteCherry Hill, New Jersey, United States
Job Summary
Customer Service Associate at Dollar Tree in Cherry Hill, NJ. Responsibilities include assisting customers with questions and recommendations, managing sales transactions at the register, maintaining store security of cash and assets, stocking merchandise, unloading trucks and replenishing stock, keeping the store clean and presentable, ensuring a safe and respectful environment, and providing excellent customer service through friendly interactions with customers and teammates. The role also covers general duties such as cleaning bathrooms, sweeping and mopping floors, taking out trash, and performing other duties as assigned. The position requires ability to lift 30-50 lbs and strong organizational, communication, and problem-solving skills, with an emphasis on teamwork and adherence to policies and standards.
Required Qualifications
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
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