Customer Service Associate
$24,960–$29,120 year
On-site · Celina, Texas, United States
Job Summary
Customer Service Associate at Celina Ace Hardware and Melissa Ace Hardware. Provide amazing customer service by greeting and directing customers, processing transactions quickly and accurately at the POS, and emulating the Ace Helpful standards. Responsibilities include assisting customers, communicating with colleagues via radio, handling in-store pickup, addressing issues tactfully, maintaining promotional awareness, restocking and housekeeping duties, and contributing to merchandising and store standards. Requires a High School diploma and ability to work a part-time schedule including evenings, weekends, and holidays; familiarity with retail computer systems and MS Word/Excel is a plus; strong interpersonal and multi-tasking skills are valued.
Required Qualifications
- Education/Training: High School degree, some college preferred.
- Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus.
- Ability to process information and/or merchandise through the point-of-sale system.
- Ability to effectively communicate with associates and customers.
- Team player with excellent interpersonal skills with a strong willingness to learn.
- Ability to work PT flexible hours including evenings, weekends and holidays to meet the needs of the business.
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