Customer Service Assistant II (Teller)
$45,260,800–$57,782,400 year
On-siteKennebunk, Maine, United States
Job Summary
Process a variety of transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing. Verify incoming and outgoing cash, perform daily balancing of cash drawers and vaults, and serve as the vault custodian responsible for the daily operation of the main cash vault. Open new accounts, complete complex customer requests, and provide problem resolution while maintaining a superior level of customer service. Promote the Kennebunk Savings brand by recommending products and supporting the community focus. Hiring minimum rate is $21.76 and maximum rate is $27.78. High school diploma required; 1-2 years of related experience in financial services preferred.
Required Qualifications
- Displays the following attributes: projects a positive image, friendly, outgoing, professional, courteous, resolves problems quickly and efficiently, and is respectful to customers
- Maintains a working knowledge of company products and services in order to communicate effectively with customers
- Proficient in using a variety of systems and software applications
- Displays high level of regard for trust and confidentiality
- Displays strong written and verbal communication skills
- Displays strong organization skills and the ability to multi-task to meet established deadlines
- Demonstrates a high level of accuracy and attention to detail
- Effectively uses analytical skills to solve technical, as well as, non-technical problems
- 1-2 years of related experience in financial services
- Experience in a professional, service focused and fast-paced environment
- High school or General Education Diploma
- Dexterity of hands and fingers to operate a computer and other office equipment
- Lifting and moving of moderately heavy objects on occasion
- Standing for extended periods of time
Desired Qualifications
- Prior knowledge of banking regulations is preferred
- Ability to adapt to change
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