Customer Service Assistant
On-siteEdmonton, Alberta, Canada
Edmonton, Alberta, CanadaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Respond to customer inquiries in a professional and timely manner while providing day-to-day support for routine service requests. Maintain and update customer information in internal systems, track service issues and follow-up items, and assist with service-related documents and administrative tasks. Support coordination between customers and internal team members to ensure organized daily service workflows. This role requires reliable transportation and strong communication skills to handle recurring support tasks with accuracy in a professional office environment.
Required Qualifications
- Reliable transportation to and from the workplace, if required
- Strong communication skills and professional customer-facing manner
- Ability to stay organized and manage routine support tasks consistently
- Professional attitude and dependable work habits
- Ability to follow established service processes and handle information accurately
Desired Qualifications
- Previous experience in customer service, office support, administration, or front-line client support is an asset
- Comfortable using email, spreadsheets, documents, and internal systems
- Clear written and verbal communication
- Strong time management and ability to stay organized throughout the day
- Ability to handle recurring support tasks with accuracy and professionalism
- Team-oriented, dependable, and service-focused approach to daily work
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