Customer Service Assistant
On-siteOttawa, Ontario, Canada
Ottawa, Ontario, CanadaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Provide day-to-day support for customer service activities by responding to inquiries, updating internal records, and tracking service issues. Maintain accurate customer information, follow up on items, and assist with administrative tasks to ensure organized workflows. Contribute to a professional, responsive environment while coordinating between customers and internal team members. This role offers a competitive starting wage based on experience, with opportunities for growth for candidates demonstrating reliability and strong performance.
Required Qualifications
- Reliable transportation to and from the workplace, if required
- Strong communication skills and professional customer-facing manner
- Ability to stay organized and manage routine support tasks consistently
- Professional attitude and dependable work habits
- Ability to follow established service processes and handle information accurately
Desired Qualifications
- Previous experience in customer service, office support, administration, or front-line client support is an asset
- Comfortable using email, spreadsheets, documents, and internal systems
- Clear written and verbal communication
- Strong time management and ability to stay organized throughout the day
- Ability to handle recurring support tasks with accuracy and professionalism
- Team-oriented, dependable, and service-focused approach to daily work
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