Customer Service and Sales Representative - Montego Bay, JM
On-site · Montego Bay, Saint James Parish, Jamaica
Job Summary
Customer Service and Sales Representative handling inbound calls for billing inquiries, payments, credits, fraud alerts, internet and cell services, and mortgage servicing. Combines strong communication with problem-solving to meet service and sales goals, while documenting interactions, maintaining confidentiality, and adhering to quality and productivity standards. Includes real-time coaching and collaboration with team members, and requires reliable attendance. Demonstrates clear, persuasive communication and the ability to multitask across multiple computer screens.
Required Qualifications
- High School Diploma or GED required
- Previous call center or customer assistance experience preferred
- Good typing skills
- Ability to successfully pass criminal background check
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.