Customer Service and Sales Associate

Front Desk Associate at SafeSplash + SwimLabs Morrisville, responsible for greeting clients and directing them, maintaining client accounts and processing payments, scheduling classes and appointments, assisting with retail sales, enrolling students, following up with leads by phone and text, checking in kids, explaining policies to parents, scheduling and promoting events, and keeping client communications updated in public lobby areas. Requires a happy, professional disposition with strong customer-service focus, ability to handle escalations, and proficiency with Microsoft Office. Schedule includes some evenings and weekends. Preferred qualifications include Swim Lesson and/or competitive swimming experience and CPR & First Aid certification.