Customer Service Analyst-Voice

Customer Service Analyst-Voice at Accenture based in Gurugram (India) performing analysis and resolution of lower-complexity problems with day-to-day interaction among peers and limited client exposure. Role involves rotating shifts and requires teamwork, results orientation, agility for quick learning, and ability to establish strong client relationships. Responsibilities include analyzing and solving routine issues, following detailed instructions, and contributing as an individual within a team with a focused scope of work. Proficiency in French is required. This position supports the delivery of customer service and experience through problem-solving, collaboration, and quality service within a global professional services context.