Customer Service Analyst-Voice

Conduct analysis and solve lower-complexity problems while interacting daily with peers before updating supervisors. Receive moderate instruction on daily tasks and detailed guidance for new assignments, where your decisions impact both your own work and the team's output. Operate as an individual contributor within a focused scope, with limited direct exposure to clients or management. Note that this role may require working in rotational shifts. The position supports Accenture's global Customer Experience and Support Operations functions, leveraging Spanish language expertise to assist clients across more than 120 countries.