Customer Service Analyst - Order Entry - Mexico

Process quotes and orders for customers while creating and managing order modifications based on requests. Respond to inquiries regarding order status, inventory, product details, discrepancies, pricing, and sales programs via phone and email. Manage and resolve customer-related problems by implementing appropriate solutions while maintaining communication standards. Collaborate with cross-functional departments including Pricing, Sales Administration, Transportation, Finance, Quality, Marketing, and Inside Sales. Ensure thorough understanding of current technology to promptly address customer needs. Maintain accuracy when managing a high volume of work.