Customer Service Analyst
On-site · Taipei, Taiwan, Taiwan
Job Summary
Customer Service Analyst at NIQ Taipei supporting the CS team with data analytics, reporting, and client deliverables. Extract and analyze NIQ data sets, create reports and templates for CS teams and clients, respond to ad-hoc data requests, train and support clients, collaborate with managers on client deliverables, and develop mastery of NIQ tools to translate data into actionable insights and compelling narratives for retailers and CPG partners. The role emphasizes an energetic, curious mindset, proactive collaboration, and openness to innovation in a dynamic business environment.
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