Customer Service Agent (KH Lifestyle)

Manage customer channel relationships, handle case management, and oversee customer onboarding and relationship management within the Maersk environment. Execute contract and dispute management tasks while applying standardized work routines to resolve routine problems. Escalate non-routine issues to experienced colleagues or supervisors as needed. This role supports the global logistics network connecting supply chains across 130 countries, enabling customers to trade and grow through seamless end-to-end delivery.