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Desjardins GroupPosted 2 weeks ago

Customer Service Agent

On-siteGatineau, Quebec, Canada

Full TimeAssociates DegreeEnterprise

Job Summary

Handle reception duties, assist members and clients with personalized solutions, and execute administrative tasks including data entry, extraction, processing, compilation, coding, and supply ordering. Set up and clean rooms, scan and distribute mail, and submit requests while following up on real estate and technology needs. This full-time on-site role supports operational objectives through detailed guidelines. Candidates require a trade school diploma, two years of experience, French proficiency, and advanced English skills.

Required Qualifications

  • Trade school diploma in a related field
  • A minimum of two years of relevant experience
  • Customer service experience
  • Knowledge of French is required
  • Intermediate advanced proficiency of English
  • Proficiency in Office 365 in a Windows environment

Desired Qualifications

  • Action oriented
  • Communicates effectively
  • Customer Focus
  • Differences
  • Interpersonal Savvy
  • Nimble learning
  • Situational adaptability
  • Equity, Diversity, Inclusion and Accessibility

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