Customer Service Agent - Croatian Speaking

Croatian-speaking Customer Service Agent in Zagreb, Croatia, joining Betsson Group to deliver seamless customer support via email, chat, and telephone. The role operates under a Hybrid Work From Home (WFH) model with 4 days in the office and 1 day at home, focusing on achieving high customer satisfaction, managing customer accounts, and upholding player safety and responsible gaming policies. Candidates should be proficient in Croatian and English, have strong MS Office skills, a background in customer service, and excel at multitasking and time management. The position offers opportunities for skill development, career progression, and experience in the iGaming industry within a multicultural environment. Start date is early July, with a basic salary plus bonuses and transportation support for late shifts; work hours include two shifts, seven days a week with two days off.