Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed!!!
On-siteHouston, Texas, United States
Houston, Texas, United StatesOn-sitePart TimeHigh School Or EquivalentMedium
Part TimeHigh School Or EquivalentMedium
Job Summary
Assist customers with fare quotes, boarding gate functions, and ticket counter operations while performing assignments at baggage counters, check-in desks, and control centers. Maintain professional interactions with passengers, clients, and crew, and translate or transcribe communications when possible. Complete accurate cash handling transactions, manifests, and labeling while operating computers, printers, and other equipment to manage data confidentially. Read and interpret reference materials, policies, and procedures in a fast-paced environment involving continuous people interaction and aircraft sounds.
Required Qualifications
- At least 18yrs old
- High School Diploma or G.E.D.
- Valid US work Authorization
- Able to speak, read and write in English
- Flexible schedule to work weekends, holidays & overtime
- Basic Math Skills: Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Common sense and organized
- Mental capacity to make quick and rational decisions
- Effective communication skills and good listening skills
- Able to multi-task and carry out duties in a fast-paced environment
- Able to reading & comprehend reference materials, instructions, policies & procedures
- **DRUG SCREENING REQUIRED AT TIME OF HIRE**
- Occasional lifting of 70-100 lbs
- Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items
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