Customer Service Advisor
$40,040–$40,040 year
On-siteShelton, Washington, United States
EXPIREDShelton, Washington, United StatesOn-siteFull Time$40,040–$40,040 yearEnterprise
Full TimeEnterprise
Job Summary
Present oil change options and additional services to guests using product knowledge and company expertise. Communicate successfully with customers to build loyalty and create lasting impressions. Occasionally lift up to 50 pounds and work as a top-side technician cross-trained. Review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions. Interact face-to-face with people while standing for extended periods and climbing stairs in a non-climate-controlled environment.
Required Qualifications
- Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
- Effective interpersonal and oral communication skills
- Interacting with people face-to-face
- Eagerness to learn and grow
- Occasionally lift up to 50 pounds
- Willing to be top-side technician cross-trained
- Have full mobility and can work with your hands above your head
- Can stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
- English fluency in reading, writing, and speaking
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