Customer Service Advisor – Student Accommodation Deakins Place
$34,818–$34,818 year
On-site · Liverpool, England, United Kingdom or Nottingham, England, United Kingdom
Job Summary
Provide exceptional resident experience for students as a Customer Service Advisor across student accommodation sites (Byrom Point, Liverpool and Nottingham). Responsibilities include handling enquiries, resolving issues, delivering customer experience, contributing to sales and building management, supporting administrative tasks, managing debt, and participating in events and community engagement. Must be friendly, relationship-focused, organized, and able to learn new systems; comfortable handling payments and maintaining accurate records. DBS check required. Role operates under an annualised hours model with a fixed-term contract (3 months) and a average of 37.5 hours per week, 8am–8pm; salary £27,202.50 per annum pro rata (GBP) equivalent, with overtime at 1.25x hourly rate.
Required Qualifications
- DBS check (enhanced may be required)
- strong communication skills
- ability to handle inquiries and payments
- customer-service orientation
- team player
- tech-savvy with MS Office
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.