Customer Service Advisor NHS

Inbound and outbound telephone customer service role with Foundever in Maxim Park, Motherwell, Scotland. Responsibilities include taking ownership of challenging calls, resolving issues, accurately recording and updating client systems, and ensuring GDPR-compliant handling of customer information. The role requires proactive knowledge maintenance via online training resources and flexible availability to cover 37.5 hours per week. It is a 3-month temporary contract with a full-time position offered after training; location is on-site in Maxim, Motherwell. Education and experience requirements are not specified beyond the ability to talk on the phone and basic computer literacy.