Customer Service Advisor - Mount Barker, SA
On-site · Mount Barker, South Australia, Australia
Job Summary
Customer Service Advisor at BankSA’s Mount Barker branch (part-time, 32.5 hours weekly, 9:00–16:15). You’ll welcome customers, engage in conversations to uncover needs, and provide tailored banking solutions both in person and over the phone. You’ll reference Banking teams when needed, work toward sales/referral targets, handle cash and financial transactions accurately, and participate in comprehensive training. The role may require coverage across other Westpac Group branches in the area, so flexibility and capability to travel within the region are essential.
Required Qualifications
- Customer service and sales experience, ideally in a customer-facing / phone-based role
- Experience working to targets and comfortable with referrals
- Numerical capability with cash handling and financial transactions accuracy
- Energetic personality with enthusiasm for helping customers
- Willingness to learn and adapt to banking procedures and technologies
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