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mearsgroup2 days ago

Customer Service Advisor

$30,058–$33,096 year

On-site · Milton Keynes, England, United Kingdom

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Customer Service Advisor based at Milton Keynes branch, night-shift role (8pm-8am) with 4-on-4-off rotation; responsibilities include handling repair/non-repair queries, diagnosing repairs via branch system, maintaining professional communication with service users and stakeholders, and ensuring updates are recorded per SOPs. Requires strong customer service orientation, IT literacy (especially Microsoft), problem-solving, reliability, and excellent verbal/written communication. Desirable: call centre experience; background in repairs. Benefits include 25 days holiday + bank holidays, volunteering leave, discounts, share-save, and family-friendly policies. UK work entitlement required; visa sponsorship not offered. Background, Identity & Security checks apply.

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$30k – $33k / yr

Customer Service Advisor · mearsgroup

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