Customer Service Advisor
On-siteYork, England, United Kingdom
EXPIREDYork, England, United KingdomOn-siteFull Time
Full Time
Job Summary
Schedule and manage vehicle service appointments and repairs while advising customers on necessary maintenance and repair work clearly and accurately. Coordinate with workshop technicians to monitor job progress and completion, ensuring all service documentation and systems remain up to date and compliant. Build long-lasting customer relationships by managing expectations and delivering excellent service throughout the vehicle servicing journey.
Required Qualifications
- Previous experience in a Service Advisor or automotive customer support role
- Strong communication skills
- Strong organisational skills
- Ability to multitask
- Ability to manage workload efficiently in a busy environment
Desired Qualifications
- Previous experience in a Service Advisor or automotive customer support role (preferable)
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