Customer Service Advisor
On-site · Bowie, Maryland, United States
Job Summary
The Customer Service Advisor (CSA) at Spotless Brands serves as the first point of contact for guests, providing exceptional customer service at car wash and lube center entry points. Responsibilities include greeting customers, identifying needs through questions and active listening, educating them on available services, promoting membership programs, assisting with payment transactions, and maintaining a clean work area. Ideal candidates possess strong communication skills, customer service orientation, and sales ability, and are able to work flexible hours including evenings and weekends.
Required Qualifications
- Excellent communication skills
- Strong customer service and people skills
- Sales-minded with the ability to highlight value
- Ability to multitask in a fast-paced environment
- Ability to work flexible hours, including evenings and weekends
- Must be at least 16 years of age (or older where required by law or safety regulations)
- Must be able to successfully pass a background check
Additional Requirements
- Valid driver's license preferred (may be required depending on location and responsibilities)
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