Customer Service Advisor
On-site · Herndon, Virginia, United States
Job Summary
The Customer Service Advisor (CSA) at Spotless Brands is responsible for providing a first-class customer experience, engaging directly with guests at car wash and/or lube center entry points. Key responsibilities include greeting customers, identifying their needs through active listening, educating them on wash and lube services, promoting membership sales, and processing payments. Entry-level candidates should possess excellent communication skills and a sales-oriented mindset, with the ability to work effectively in a team and under pressure. Ideal candidates will have a high school diploma or equivalent and a basic understanding of customer service principles.
Required Qualifications
- Must be at least 16 years of age
- Basic understanding of customer service principles and practices
- Familiarity with point-of-sale systems
Desired Qualifications
- Prior customer service or sale experience preferred
- Valid driver’s license preferred
Additional Requirements
- Must be able to successfully pass a background check in accordance with company policies and applicable laws
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