Customer Service Advisor
$15–$15 year
HybridCardiff, Wales, United Kingdom
Cardiff, Wales, United KingdomHybridFull Time$15–$15 yearEnvironmental ServicesMedium
Full TimeMediumEnvironmental Services
Job Summary
Handle inbound calls from customers regarding a variety of queries and deal with multiple clients to deliver the best service possible. Work with suppliers and parts while providing excellent customer service at all times. Operate within a 24/7, 365 days a year telephone-based team with variable shift patterns between 7:00am and 10pm, utilizing in-house databases on a hybrid basis with two office days per week. Join Sedgwick to help resolve millions of claims annually and shape the future of insurance through their comprehensive training program.
Required Qualifications
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Computer literacy
- Enthusiasm and a genuine desire to learn
- A can-do attitude
- Must be available for variable shift patterns between 7:00am and 10pm
- Must be based in Cardiff office on a hybrid basis, 2 days a week in the office
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