Customer Service Advisor
$50,000–$50,000 year
On-siteSarasota, Florida, United States
Job Summary
Answer incoming calls regarding product and service questions, manage underwriting requests from companies, and assist clients in handling those requests. Identify common customer issues to bring to the team, ensuring client satisfaction and improved service flow. Communicate with DIG Agents to verify clients' policies are in good standing. This in-person role requires strong interpersonal and communication skills, timely follow-through, and a professional attitude. Licensing is not required but paid-for licensing is offered. Join our positive, fast-paced work environment where career growth and excellent customer experiences are priorities.
Required Qualifications
- In-person position
- Strong knowledge of handling customer service interactions
- Must possess exemplary interpersonal, communication, and timely follow-through skills
- Professional in both appearance and attitude
- Align with our Core Values
Desired Qualifications
- background in service
- exceptional communication, listening, and problem-solving skills
- interest in getting into insurance
- love interacting with people
- interested in new opportunities
- interested in career growth
- interested in a positive, fast-paced work environment
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