Customer Service Advisor

Customer Service Advisor at Capita Ireland with hybrid working in Little Island (Co. Cork) or Cork city. Handle a high volume of customer queries telephonically (up to 60 calls per day), deliver positive, proactive service, and meet day-to-day service delivery targets. Build sustainable relationships with customers, team members, and clients through open communication; use multiple systems to navigate accounts and accurately record interactions in line with process; require strong attention to detail, excellent communication, and proficiency with Microsoft Excel and data entry. Role is full-time, permanent, with flexible shifts Mon–Sun 8:00–20:00, and 40 hours per week; salary is €29,432 per annum with benefits. Capita Ireland emphasizes customer-centric service and opportunities for skill development within the organization.