Customer Service Advisor - 9-month Fixed Term Contract
$31,750–$48,458 year
On-site · Winnersh, England, United Kingdom of Great Britain and Northern Ireland
Job Summary
Customer Service Advisor for a 9-month fixed-term contract role focused on processing sales and service work orders, responding to customer and internal inquiries, and maintaining accurate records. Responsibilities include managing orders, handling the shared inbox and calls, coordinating with supply chain and logistics, processing returns and loan equipment requests, and resolving customer concerns professionally. Requires experience in customer service, proficiency with Outlook, Excel, and CRM tools, strong communication, and ability to manage high data volumes. Located at Winnersh, UK with in-office work expectations.
Required Qualifications
- Experience in a customer service environment, ideally with order processing or service coordination
- Strong attention to detail and ability to manage high volumes of data
- Comfortable using Outlook, Excel, and CRM tools
- Clear communicator who can build relationships across teams and with customers
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