Customer Service Advisor - 3 months Fixed Term Contract
HybridCardiff, Wales, United Kingdom
Cardiff, Wales, United KingdomHybridContractEnvironmental ServicesMedium
ContractMediumEnvironmental Services
Job Summary
Handle inbound calls from customers regarding a variety of queries while dealing with multiple clients to deliver the best service possible. Work with suppliers and parts to assist claimants in getting their lives back on track. Provide excellent customer service at all times during variable shift patterns between 7:00am and 10pm, operating on a hybrid basis with two days in the Cardiff office. This role supports Sedgwick's mission of protecting people and businesses by helping resolve millions of claims annually.
Required Qualifications
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Computer literacy
- Enthusiasm and a genuine desire to learn
- A can-do attitude
- Proactive and adaptable individual
- Commitment to excellent service
- Passionate about delivering top-notch customer service
- Keen eye for detail
- Dedicated and passionate customer-focused colleagues
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