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ZurichPosted 2 weeks ago

Customer Service Administrator

On-siteLu, Piemonte, Italian Republic

Full TimeEnterprise

Job Summary

Administer new and existing clients while processing renewals in collaboration with Pricing, Proposition, and Sales teams. Follow up on outstanding debts, confirm incoming payments, and perform Anti Money Laundering (AML) checks in accordance with compliance guidelines. Communicate agreed options to customers and brokers efficiently, manage relationships with external stakeholders, and handle administrative reception duties. This full-time role in Luxembourg requires fluent English and German, with a focus on supporting the European portfolio for Group Life and Disability markets.

Required Qualifications

  • Fluent in English & German
  • Full-time position in our friendly and motivated team in Luxembourg
  • International working environment

Desired Qualifications

  • At least 2 years work experience within the insurance/ finance industry or in a similar position

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