Customer Service Administrator

Customer Services Administrator role based in Douglas, Isle of Man. You will own customer requests end-to-end (e.g., policy reinstatements, surrender requests), gather information, provide updates with a genuinely supportive experience, maintain accurate records, and collaborate with colleagues to resolve inquiries while staying compliant with guidelines. The role emphasizes delivering exceptional service in a dynamic, people-focused environment, with opportunities for training, development, and contributing to a collaborative team culture.