Customer Service Admin

Process inquiries for parts, service, and new equipment; create and revise proposals in the ERP system from emails, phone calls, and handwritten notes. Process purchase orders from internal and external customers, provide order acknowledgments, and monitor low stock to communicate status to the team. Create return material authorizations, prioritize daily tasks, and ensure completion of all required paperwork and documentation. Uphold safety rules, standards, and PPE requirements while supporting BCT's culture and core values. Requires high school diploma, 1-2 years of customer service experience, and proficiency in Microsoft Office. Previous experience with Epicor and Salesforce preferred.