Customer Service Account Representative - Mobility

Manage customer accounts and portals for key accounts, ensuring accurate order entry, returns, and pricing updates. Maintain clear, professional communication with customers and colleagues via Teams, email, phone, and in-person visits; enter orders, return authorizations, and change notes into company systems; track and preserve records of orders, pricing, conversations, complaints, and actions; collaborate with product managers to keep pricing current; perform general office and administrative duties as needed. Proficiency in data entry, strong problem-solving abilities, and a customer-focused approach are essential to delivering seamless service and supporting overall account management.