Customer Service & Account Coordinator
$37,440–$41,600 year
On-site · State College, Pennsylvania, United States
Job Summary
Customer Service & Account Coordinator role in State College, PA, in-office. Responsibilities include building and maintaining customer relationships, coordinating projects from start to finish, communicating with customers/vendors/carriers/internal teams, tracking orders/shipments, resolving issues, and ensuring exceptional service. Requires strong customer service experience, multitasking, organization, problem-solving, communication skills, attention to detail, willingness to learn, and TSA certification eligibility. Benefits include PTO, medical/dental/vision, 401(k), life/disability coverage, EAP, wellness bonus, remote-time-bank, and growth opportunities.
Required Qualifications
- Strong customer service experience
- Excellent communication skills, both verbal and written
- Ability to multitask and stay organized
- Adaptability and the ability to thrive in a fast-paced environment
- Strong problem-solving skills
- Attention to detail and follow-through
- Positive attitude and willingness to learn
- Proficiency with Microsoft Office applications
- Ability to obtain TSA certification
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