Customer Satisfaction Representative - Spanish
$40,000–$75,000 year
Hybrid · Santa Clara, California, United States
Santa Clara, California, United StatesHybridFull Time$40,000–$75,000 yearEntry LevelNo RequirementEnterprise
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Enterprise
Job Summary
Busuu is seeking a Customer Satisfaction Representative fluent in Spanish and English to handle customer queries via email and chat, ensuring high satisfaction levels. Ideal candidates have 1+ years of experience in customer service, strong communication skills, and the ability to work under pressure.
Required Qualifications
- Minimum 1 year experience in customer service
- Demonstrable experience in providing excellent customer service
- Ability to upsell without being pushy
- Strong problem-solving skills
- Ability to work under minimal supervision
Desired Qualifications
- Fluency in Spanish
- Good typing speed (minimum of 35 wpm)
- Excellent communication skills in English and Spanish
- Ability to work under pressure
- Experienced in using customer service platforms (preferably Zendesk)
- Empathy and ability to delight customers
- Expertise in assisting with mobile app and website functionalities
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.